Introduction

The Change Management Process at PolymathPlus LLC ensures that all changes to our systems, software, and services are managed in a controlled and systematic manner. This process aims to minimize the risk of disruptions and ensure the stability and reliability of our services.

Objectives

• To manage changes efficiently and effectively.
• To minimize the risk of service disruptions and maintain service quality.
• To ensure that changes are thoroughly tested and documented.

Scope

This process applies to all changes that may affect PolymathPlus LLC's software, systems, and services, including infrastructure, applications, and documentation.

Change Management Process

1. Request for Change (RFC)

All changes must be initiated with a formal Request for Change (RFC). The RFC should include:

• Description of the change
• Reason for the change
• Impact analysis
• Implementation plan
• Rollback plan
• Approval from relevant stakeholders

2. Change Assessment and Approval

The proposed change will be assessed for potential impacts, risks, and benefits. The Change Advisory Board (CAB) will review the RFC and provide approval or request further information.

3. Change Planning

Once approved, a detailed change plan will be developed, including:

• Specific steps for implementation
• Testing procedures
• Communication plan
• Schedule for implementation

4. Change Implementation

The change will be implemented according to the approved change plan. All relevant documentation will be updated, and stakeholders will be informed of the progress.

5. Change Testing

After implementation, the change will be thoroughly tested to ensure it meets the required standards and does not negatively impact existing services. Testing results will be documented.

6. Change Review and Closure

Following successful implementation and testing, the change will be reviewed to ensure objectives were met. The change will then be formally closed, and all documentation will be finalized.

Roles and Responsibilities

• Change Requester: Initiates the RFC and provides necessary details.
• Change Advisory Board (CAB): Reviews and approves changes.
• Change Implementer: Executes the change according to the plan.
• Change Manager: Oversees the entire change process and ensures compliance with the policy.

Review and Maintenance

This Change Management Process will be reviewed annually and updated as necessary to reflect changes in our operations, technology, and industry best practices. Any changes to the process will be communicated to all employees and relevant stakeholders.

Contact Information

For questions or further information regarding this policy, please contact:

PolymathPlus LLC
admin@polymathplus.com

Effective Date: July 12, 2023

Review Date: July 12, 2023

Version: 1.0